british manufactured office furniture

Quality British Fabrics & Craftmanship

FAQs

What areas do you cover?
We serve hotel & restaurant clients throughout the South East. We’re regularly in London providing advisory site visits or collecting/delivering furniture.

Do you provide planning advice?
Yes, and its FREE!  Call us on 0118 9883009, we are always happy to discuss at an early stage your needs. We can give you some general advice and take notes to understand your requirements, advice on some options, and if your happy we can arrange for a free site survey.

How do I order?
Call us on 0118 9883009 or email, one of our friendly team will provide a FREE quotation.  Orders are accepted by email or fax: 0118 988 3006.

Do you offer bulk discounts
Yes! – call us on 0118 9883009 or send us an email.

Do prices include VAT?
No prices are subject to VAT.

Do you deliver?
Yes, all our furniture is delivered by us to you. Each item will be delivered to an address and location as instructed by you at a time convenient to your needs. Most orders are delivered free within a 50 mile radius of Reading, orders under £300 may incur a delivery cost, this will be confirmed at the time of quotation.

Will the furniture come flat packed?
No, this is one of our most FAQ. Unlike most internet companies. All our furniture will arrive fully assembled. All chairs will arrive in a dust bag ready for use. All large furniture items will be deliver as to predetermined instructions dependent on access.

Where are you based?
We are located just off junction 11 of the M4 in Reading, Berkshire and supply hotel furniture throughout the South East including London.

Will you take our old furniture away?
Yes, we can arrange a recycling service at a small additional cost.

How long have HSI been in business?
We’ve been in business for over 30 years and pride ourselves on a consultative approach and long lasting relationships with high quality British manufacturers.  See our customer testimonials.

Can you repair or renovate existing furniture?
Yes, our own in-house team can reupholster and repair chairs. We can supply most parts to replace broken components. In addition, we offer a French Polishing service to re-finish all wood products.  See our renovation FAQ.

Do you provide a warranty on  re-upholstered furniture?
Yes, reupholstery will have a 12 month warranty. All parts supplied have a 12 month warranty.

Do you supply Health and safety checks on furniture?
Yes, we can supply a service to check and label chairs fit for use. We do this with each chair supplied or repaired by us, and we can also provide this service onsite if required. All products and service supplied by HSI will be to UK standards. All fabrics would meet UK fire regulations. All foams used within new and our reupholster services would also be to UK fire regulations.